What We Collect and Why It Applies to You
When you open an account, we collect the details you provide — name, contact information, and the payment method you use, whether that's DANA, OVO, or GoPay. Transaction records tied to those wallets are stored to verify deposits, process withdrawals, and keep your account history accurate.
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We also collect device and session data — browser type, IP address, and login timestamps — to detect unusual access and keep your account secure. Cookies help us remember your session state so you're not re-entering credentials every visit. We do not collect data beyond what
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your account activity generates, and we do not share your payment details with third parties except where needed to complete a transaction through the payment rails you choose. Data retention follows a defined schedule: active account data is held while your account remains open; after a
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closure request, data is kept only as long as applicable legal obligations in eligible regions require. If you're accessing from Bandung or anywhere else in Indonesia, the same policy applies — availability and obligations depend on local law and the eligible region your account falls under.
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To request a copy of your data or ask us to delete records, reach our support team through the contact paths listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.